Privacy Policy

This Privacy Policy explains how A&M Groundworks collects, uses, stores, and safeguards your personal information.

This Privacy Policy outlines how A&M Groundworks ("we", "our", or "us") collects, uses, stores, and safeguards your personal information when you interact with us via our website https://aandmgroundworks.co.uk, or during any other engagement related to our groundworks and civil engineering services. We are fully committed to protecting your privacy in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following types of personal data:

Contact Information: Full name, address, telephone number, and email address
Project-Related Information: Details about your property, construction plans, and service requests
Communication Records: Emails, messages submitted through our website contact forms, or verbal communications
Technical Data: IP addresses, browser type, operating system, pages visited, and session times (collected via cookies and similar technologies)
Payment Details: Bank or transaction data necessary for processing payments (only when directly provided and processed securely)

We only collect information necessary for the fulfilment of our services, legitimate business purposes, and for improving our website and service offerings.

2. How We Use Your Information

Your personal information may be used for the following purposes:

To respond to your enquiries and provide quotations
To deliver groundwork and civil engineering services tailored to your needs
To process transactions and manage accounts
To send administrative updates, including confirmations, invoices, or changes to services
To improve the performance and usability of our website
To meet legal or regulatory requirements

3. Legal Basis for Processing

We only process your personal data where we have a valid legal basis to do so. These may include:

Consent: Where you have given clear permission
Contractual Necessity: Where processing is needed to carry out our contractual obligations
Legal Obligation: Where we are required by law to process your data
Legitimate Interests: Where processing is necessary for our business interests and does not override your data protection rights

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your data with:

Our internal staff, who require access to perform their duties
Trusted third-party contractors, such as subcontractors or suppliers, solely for the purpose of fulfilling project requirements
IT or service providers that support our operations (e.g. web hosting, payment processors)
Government bodies, legal institutions, or regulatory agencies, when required by law

All third parties are obliged to respect the security of your data and to process it in accordance with the law.

5. Data Security

We implement a range of technical and organisational measures to safeguard your personal information against loss, theft, unauthorised access, disclosure, or destruction. These include encryption, secure server protocols, and restricted access to information.

Despite our best efforts, no method of online transmission or electronic storage is entirely secure. We encourage you to take precautions to protect your own data when using the internet.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including any legal, accounting, or reporting requirements. When data is no longer required, we securely delete or anonymise it.

7. Your Rights

As a UK resident, you have several rights concerning your personal data:

Access: Request a copy of the data we hold about you
Rectification: Correct any inaccurate or incomplete data
Erasure: Request deletion of your personal data, where appropriate
Restriction: Request limitation of data processing in certain scenarios
Objection: Object to the use of your data for marketing or legitimate interest
Data Portability: Request a copy of your data in a format that allows easy transfer

To exercise any of your rights, please contact us using the details provided below.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, personalise user experience, and analyse site traffic. For more details, please refer to our Cookie Policy.

You can manage or disable cookies through your browser settings at any time.

9. Third-Party Links

Our website may contain links to external sites that are not operated by A&M Groundworks. We are not responsible for the privacy practices or content of these websites. We recommend reviewing their individual privacy policies when you visit them.

10. Updates to This Policy

We may review and update this Privacy Policy periodically. The latest version will always be available on our website. Material changes will be communicated where appropriate.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

A&M Groundworks
Address: 173 Briar Crescent, Exeter, EX2 6DS
Email: info@aandmgroundworks.co.uk
Phone: 01392984088